Purchase & Orders

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure digital methods. Every transaction is protected by certified security systems. After completing your purchase, you will receive an email with your order summary and number.

Can I pay in installments?

Yes, you can pay in interest-free installments with Klarna or Scalapay. Simply select the "Pay in 3" option at checkout: the amount will be split into three monthly installments, debited automatically. You'll receive the product immediately, and your order will be confirmed with the first installment.

Use of Products

How is Esomela Serum used?

Apply 2–3 drops to cleansed face and neck morning and evening. Massage until completely absorbed. Followed by ESOMELA intensive anti-aging cream to enhance the effect. Apply sunscreen during the day. For an intensive treatment, combine with ESOMELA DRINKCARE.

How is Esomela Cream applied?

Apply an appropriate amount to face and neck morning and evening. Massage until absorbed. It is recommended to prepare the skin by first applying ESOMELA concentrated anti-aging serum to enhance the effect. Apply sunscreen during the day. For an intensive treatment, combine with ESOMELA DRINKCARE.

How to take Drinkcare?

It is recommended to take one bottle of Esomela drinkcare daily, away from meals. Do not exceed the recommended daily dose. Keep out of reach of children under 3 years of age. Food supplements should not be used as a substitute for a varied, balanced diet and a healthy lifestyle. Do not use during pregnancy or in children, or for prolonged periods, without consulting a doctor.

How to use Esocaffè Lotion?

Apply the lotion to a clean scalp on the affected areas, massaging gently until completely absorbed. Repeat the treatment 2 or 3 times a week.

How do you take Hair Drink?

It is recommended to take one bottle of Esocaffè hair drink daily, away from meals. Do not exceed the recommended daily dose. Keep out of reach of children under 3 years of age. Food supplements should not be used as a substitute for a varied, balanced diet and a healthy lifestyle. Do not use during pregnancy or in children, or for prolonged periods, without consulting a doctor.

Safety & Ingredients

Are exosomes safe?

The exosomes used are of plant origin (apple, coffee, grape), from controlled crops and safe for cosmetic use.

Do you have clinical trials?

The formulas are dermatologically tested for safety and tolerability. They are not medicinal products and do not replace therapies. If you are pregnant, breastfeeding, or have allergies to any of the ingredients, it is recommended to consult your doctor.

Times & Results

How long will it take for me to see the first results on my skin?

Many people notice brighter and more hydrated skin after just the first week. For complete anti-aging action, consistent use for at least 4–6 weeks is recommended.

How long will it take to see results on my hair?

Reduction in hair loss is noticeable after 6–8 weeks. New hair growth can take about 6 months.

How long do the benefits last?

Results are maintained with consistent use of the products and a healthy lifestyle. Discontinuing treatment tends to reduce the benefits.

Returns & Refunds

What happens if I am not satisfied with the product?

If you have any questions or problems with the product, please contact us via the Contact page. We'll be happy to listen to you and find the solution that best suits your needs.

Payments & Shipping

What are the shipping times?

We ship within 24 business hours. Delivery times to Italy are 1–3 days, and to Europe 3–5 days.

How much does shipping cost?

Shipping in Italy is free for orders over €90. For orders under €90, shipping costs are €8.50. Shipping costs in Europe vary and are calculated at checkout.

Can I track my shipment?

Yes, you will receive an email with a link to track your order.

Didn't find the answer you were looking for?

No problem! Our support team is here to help.

Write to us at info@esoline.it and you'll receive dedicated support as soon as possible.